Last Updated: November 10, 2025
At Findr, we want you to be completely satisfied with your purchase. If you are not happy with your order, please read our refund and return policy carefully.
1. Returns Eligibility
You can return products within 7 days of delivery if they meet the following conditions:
- The product is unused, in its original packaging, and in the same condition as received.
- You have a valid receipt or proof of purchase.
- Certain items (e.g., consumables, opened electronics accessories) may not be eligible for return.
2. How to Request a Return
- Contact our support team within 7 days of receiving your order:
info@findr961.com - Include your order number and reason for the return.
- Our team will provide instructions for returning the item.
3. Refunds
- Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.
- If approved, your refund will be processed within 5–10 business days.
- Refunds will be issued to the original payment method used for purchase.
- Shipping costs are non-refundable, unless the return is due to a defective or incorrect item.
4. Exchanges
- We currently offer exchanges only for defective or damaged items.
- Contact support to arrange an exchange.
5. Damaged or Incorrect Items
- If you receive a damaged or wrong item, notify us immediately.
- We will arrange for a replacement at no additional cost.
6. Shipping Returns
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
- Use a trackable shipping method when returning items to ensure safe delivery.
7. Contact Us
For any questions about returns or refunds, contact us:
info@findr961.com
www.findr961.com